ORDERING & CUSTOMIZATION
Can I cancel my order?
Orders can be canceled within 12 hours of purchase. After that time, production begins and we’re unable to cancel it.
Can I edit my order after placing it?
Orders can be modified within 12 hours of purchase. After that time, production begins and we’re unable to make adjustments.
SHIPPING & DELIVERY
How long will it take to receive my order?
All prints and frames are custom-made to order. Canvas products take 3–5 business days to produce, plus 4–8 days for shipping. Poster products take 1–4 business days to produce, plus 2–4 days for shipping.
Do you ship internationally?
Not yet! At this time, we only ship within the United States, but we’re working toward offering international shipping in the future.
What happens if my order is lost or damaged in shipping?
If there’s damage, defects, or loss, contact us with photos within 14 days of delivery. We’ll review and issue a replacement as needed.
How can I track my package?
After your order is shipped, a tracking link will be provided, allowing you to track your package.
RETURNS & EXCHANGES
Do you offer returns or refunds?
All sales are final. Since each product is made to order, we can’t offer returns or refunds at this time.
What if my order arrives damaged?
We do offer replacements if there is a clear defect or damage during shipping. Contact us with photos within 14 days of receiving your order and we’ll get it sorted.
ARTWORK QUALITY
What is the quality of your artwork?
Each piece is custom-made to order with exceptional attention to detail. Prints are produced on premium materials for vibrant, lasting color, and every frame is custom-cut from real wood to perfectly fit your artwork.
What material is used for your poster prints?
Our posters are printed on 8 mil (190 GSM) smooth matte paper. The bright white surface and premium coating provide vivid color, sharp detail, and smooth tonal transitions, making it perfect for high quality art prints.
What material are your poster frames made of?
Our frames are made from solid white oak and include a full backing and a real glass face, providing a durable and elegant display for your artwork.
What are your canvas prints made of?
Our canvas prints use a cotton-polyester blend with a 1.25 inch gallery wrap. Printed with non-toxic latex inks on FSC-certified pine frames, they come ready to hang with included hardware and support dots.
What are your canvas prints made of?
Our canvas frames are made from FSC-certified sustainable wood, combining quality and eco-friendly craftsmanship.